Get in Touch With Us

Got a question about how we rank crypto casinos, spotted something that needs updating, or want to flag an issue with one of the sites we cover? This page explains how to reach the Crypto Casinos team and what you can expect once you do.

How to Reach Us

Email is the most reliable way to contact us. We read every message that comes in and try to reply within a couple of working days. Send your note to [email protected] and, where you can, mention what your message relates to — a specific casino, a page on the site, or a general question — so it reaches the right person faster.

We are an independent review and comparison site, not a casino operator. We cannot process deposits or withdrawals, access anyone's player account, or intervene in a dispute between a reader and an operator. For anything account-specific, the operator's own support team is the right first stop.

What You Can Get in Touch About

• Accuracy and updates — Licensing details, bonus terms, supported coins, and payout speeds change. If something we've published looks out of date, tell us and we'll check it against the operator's current terms.
• Research questions — If you want to know why a site sits where it does in our rankings, or how we treat things like wagering requirements or no-KYC claims, we're happy to explain our reasoning.
• Suggestions — If there's a coin, a game category, or a comparison you think we've missed, let us know what you'd find useful.
• Corrections from operators — If you represent one of the sites we cover and believe a fact needs correcting, get in touch with the specifics and we'll review it.
• Responsible gambling concerns — If you or someone close to you is struggling with gambling, please say so in your message. We'll point you toward support resources, and you can also contact the National Problem Gambling Helpline directly at 1-800-GAMBLER, available across the US.

What This Site Can and Can't Help With

We compare offshore crypto casinos on factors like supported coins, game selection, bonus terms, payout speed, licensing, and how genuinely anonymous their sign-up process is. That means we can help you understand the landscape and compare options — including sites like the ones ranked on this page, from LuckyRollers down to Vave. It also means there's a limit to what we can do directly for you.

A few things worth knowing before you write in:

• We don't accept deposits, run games, or hold player funds — that sits entirely with the casino you choose to play at.
• We can't resolve account verification issues, withdrawal delays, or bonus disputes on an operator's platform; those need to go to that operator's support channel first.
• We can't offer tax or legal advice. If you have questions about how gambling winnings or crypto gains are taxed, or whether a particular site is available where you live, a licensed tax professional or attorney is the right person to ask.
• These casinos are licensed offshore, typically in jurisdictions such as Curaçao or Anjouan, rather than by any US regulator, and availability varies by state. We can explain what that means in general terms, but we can't confirm your personal eligibility — that's on you to check against your own state's laws.

What Happens After You Send a Message

Every message is read by a person, not filtered through an automated response. We aim to reply within a couple of working days, though it can take a little longer if we're mid-review on a site or updating our comparison tables. If your question relates to something time-sensitive — like a bonus that appears to have expired or a licence that's changed — flagging that clearly helps us prioritize it.

Before You Play, a Few Reminders

Whatever brought you to this page, it's worth restating a few things we cover in more depth elsewhere on the site. Crypto casino play is only for adults who meet the applicable age minimum, which is 18 or 21 depending on the site and the applicable state rules. Crypto values move, and that volatility applies to funds sitting in a casino account just as much as anywhere else — a balance in BTC or ETH can be worth noticeably less by the time you withdraw it, even if you haven't touched it. Stablecoins like USDT and USDC exist specifically to sidestep that risk if it matters to you.

Offshore sites, including every one we review, generally don't offer the same player protections or self-exclusion tools that state-regulated US operators provide. If you're comparing that landscape against regulated alternatives in your own state, or looking at options for readers outside the US, our page on trusted non-GamStop casinos for UK players covers a related but separate market.

Reaching Out the Right Way

If you're contacting us to report a problem with a specific casino, include as much detail as you reasonably can — the site name, roughly when the issue happened, and what you were trying to do. We can't intervene directly, but patterns reported by readers do inform how we review and rank operators going forward.

Thanks for taking the time to reach out. We'll get back to you as soon as we can.